Contact
Tell us what you are trying to build and roughly what you have to spend. You will get a written answer from someone who has read it, normally the same working day.
What to send if you want a number quickly
A quote is only as good as what it is based on. Five things get you a firm price rather than a range:
- The space. Length and width of the area you can actually give over to play, in feet. A photograph taken from one corner helps more than you would think.
- The ages. Under two, two to five, five to twelve, or a mix. This changes the equipment, the fall height and the surfacing depth.
- The ZIP code. Freight is quoted to a real address and varies by hundreds of dollars across a state.
- The number. Even a rough one. A budget stops us proposing something you cannot buy and stops you sitting through a presentation you did not need.
- How you pay. Purchase order, cooperative contract, card, ACH, grant, or still working it out. It affects the paperwork, not the price.
If you have only one of those five, send it anyway. We would rather start the conversation than wait for a perfect brief.
What we can answer without seeing the site
- Whether a system fits your space once the safety use zone is counted, not just the structure.
- What a project of that size typically costs all in, and what proportion of it is not equipment.
- Whether the configuration meets accessible component counts for its size.
- What surfacing your fall height requires, and what that surfacing costs to keep compliant.
- Whether your agency already holds a cooperative contract you can buy against.
- What the lead time really is at the moment, rather than what the brochure says.
What needs a visit or a drawing
Slopes, drainage, tree roots, buried services, access for a delivery truck and anything involving demolition. We will tell you plainly when a site visit is needed rather than quote around it and revise later.
When you will hear back
- A question. Same working day.
- A quote. Within 24 hours for anything in the catalog. Longer only if we are waiting on a manufacturer for a custom configuration, and we will tell you that rather than go quiet.
- A grant deadline. Say so at the top of your message and we will work to it.
If you are early
Plenty of people contact us a year or more before there is money in place, because a credible number is what unlocks the money. That is a completely normal reason to get in touch. A quote costs nothing and commits you to nothing, and we will happily write it in a form you can hand to a board, a council or a grant committee.
If you already have a quote with us
Send the quote number, which looks like PG-00000 and sits at the top of every document we issue. Quantities, configurations, adding surfacing or shade, and splitting a project into phases are all normal changes. So is asking us to refresh an expired quote, because freight and material costs move.
We are a dealer, and we say so
PlayGrove is an authorised dealer for commercial playground manufacturers rather than a manufacturer ourselves. That means we can put several manufacturers in front of you and tell you which one actually suits your site, your age range and your budget. It also means we will occasionally tell you that what you want is better bought from someone else. We would rather do that than sell you the wrong thing.